FREQUENTLY ASKED QUESTIONS

 

 

Question: Which accounting solutions are currently supported?
Answer: Xero, QuickBooks Online, QuickBooks for Windows (Desktop) Pro, Premier, and Enterprise 2012 or later.

Question: Can Commerce Sync transfer previous sales information?
Answer: Absolutely! Click here to get started.

Question: Can Commerce Sync transfer Customer Detail?
Answer: Absolutely! Click here for more information on how Customer Detail is transferred via the Commerce Sync app.

Question: When will I be billed?
Answer: Billing will begin at the end of your free trial period, plus we'll send you an email three days before billing begins to remind you!

Question: Can I cancel my subscription?
Answer: Of course, but we hate to see you go! For monthly plans, there are no contracts and you can cancel your account at any time. For annual plans, you can cancel your account any time up to one business day before your renewal date. Click here for step by step instructions on cancelling your subscription.