frequently asked questions



Question: Which accounting solutions are supported?
Answer: Xero, QuickBooks Online, and QuickBooks for Desktop Pro, Premier, and Enterprise 2012 or later. Accountant and industry-specific (for example, Retail) versions of QuickBooks for Desktop are supported.

Question: Which Clover versions are supported?
Answer: All of them! Clover Flex, Clover Mini, Clover Mobile, Clover Station and Clover Station 2018.

Question: Does it matter which Clover plan I'm on?
Answer: Commerce Sync supports all Clover plans - Register, Register Lite and Payments Plus (formerly Terminal). However, being on the Register or Register Lite plan allows you to take advantage of premium features such as Sales by Category.

Question: Can Commerce Sync transfer previous sales information?
Answer: Absolutely! Click here to get started.

Question: When will I be billed?
Answer: Billing will begin at the end of your free trial period and be included on your monthly Clover statement.

Question: Can I cancel my subscription?
Answer: Of course, but we hate to see you go! Click here for step by step instructions to cancel your subscription.