Located by the beautiful Payette Lake in McCall, Idaho, Mountain Java is a friendly neighborhood coffee shop where locals love to hang out and tourists wait in line for unique drink creations. From the Sea Salt Dark Chocolate Espresso to the fresh Ham and Swiss Pull Aparts, Mountain Java keeps it local by sourcing from area roasters and bakeries. Fabulous coffee, welcoming baristas and a great patio view keep both locals and tourists coming back.


Ginnell Hellhake and Nicki Dyson had been friends for years and often talked about one day running their own business. They longed to open a coffee shop and were regulars at Mountain Java for many years, so they were thrilled when the opportunity to purchase it presented itself. On June 2012, Ginnell and Nicki became the proud new owners of Mountain Java. Since McCall is a small town (about 2,900 full-time residents), they knew they would have to appeal to both locals and tourists to be successful. They crafted a unique drink menu that includes Coconut Cream and Tiramisu lattes and brought in an array of delicious treats from a local bakery. Although there is often a line out the door, Mountain Java takes the time to really understand each customer and provide more than just a caffeine fix for those they serve.


Since both Ginnell and Nicki are mothers to young children, successful local realtors and the owners of Mountain Java, they knew that their time would be precious. Although Commerce Sync installation was easy and sales began transferring immediately, Ginnell knew something was off when she looked at their QuickBooks account. As it turns out, the complexity of Mountain Java’s daily sales required features that were not yet available with Commerce Sync. So, with the promise of new features coming soon, they disconnected their Commerce Sync service for the time being.

Learn more about how Mountain Java tracks their cost of goods sold and determines monthly profitability using the new Sales by Category feature.